Sunday, October 2, 2016
QueensNYC Mom12:01:00 AMadult, Braces, Dentist, finale, Happy, orthodontist, Referral, Teeth, tips 25 comments
My four-year journey has come to an end. My story is not like most. I had a bad experience with my orthodontist office.
After getting a referral, I went to the orthodontist office. It was near my home. I was told that the process for my braces would take 2 years . The situation I had that was unknown to me was the orthodontist was only in that office twice a month. After a couple of months in it went down to only once a month.
For those that have had braces, if you have an emergency that your wire is cutting the inside of your mouth or the bracket fell off you need to go see your doctor ASAP. In this office, I had a couple of situation happen that I needed to see the orthodontist but could not see the doctor as he was only there once a month. I would have to wait to see him on my next appointment which most know it is once a month. There were months where my appointments were canceled and rescheduled for the following months.
I got upset and contacted my insurance company only to find out the doctor was paid upfront. I could appeal but still, would have to continue seeing them. I was told that if I win which was unlikely I would still need to continue to see them.
This went on for another year. Unfortunately, my husband switched jobs and I was no longer covered by that insurance and had to start paying out of pocket as my treatment took longer. I finally got feed up again nearing the end when the bracket the doctor put in came off yet again. This time, I had a wire cutting me and went into the office and was told he was not in I had to wait until the end of the month. This extended yet again my treatment. My breaking point came and I left the practice.
Now it is hard to be seen by a new orthodontist as no doctor wants to treat you once you started the process. It took me a while before I found another office that I paid and my process was back in gear again. I could see the light at the end of the tunnel.
I am happy with the way my teeth look now. They have made a complete u-turn and look amazing. I am happy with the end results.
Tips For A Happy Finale
· When your insurance company sends you a referral for an orthodontist research the office.
· You do not have to accept that doctor and can refuse them and get a new referral.
· If you have an orthodontist office that you like, ask the insurance company if that Dr is on their list and get a referral for that office.
· If you have an emergency ask what the protocol is to be seen. What days and times they are open. How do they treat emergencies?
The bottom line is you need to be happy with your orthodontist and his office. If you are not, find another one.
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